Your Privacy, Our Commitment

This Privacy Statement explains how we collect, use, and protect your personal data when you use this Platform. All Data collected and processed by this platform is legally based on your consent (especially for medical data); performance of a contract; compliance with legal obligations; and legitimate business interests.

We may collect:

2.1 Personal Data

name, contact details, delivery address

payment information

2.2 Sensitive Personal Data

prescription information

medical and health-related data

2.3 Technical & Usage Data

device information

browsing activity

transaction history

We process your data to fulfil orders and deliver products; verify prescriptions and ensure safe dispensing; provide customer support and marketing; comply with legal and regulatory obligations.

By using this Platform, you explicitly consent to the processing of your health and medical data for order fulfilment, prescription verification; pharmacist review and patient safety, marketing and customer support. Failure to provide accurate data may result in refusal of service.

We may share your data with licensed pharmacists and healthcare professionals; logistics and delivery providers; regulators and authorities where required by law. We do not sell your personal data.

We may collect and use anonymised data for analytics and service improvement; demand forecasting, research and reporting. This data does not identify you.

We retain data only as long as necessary for fulfilment of services; and compliance with legal and regulatory requirements.

We implement appropriate technical and organisational measures to protect your data against unauthorised access; loss or misuse.

We may use cookies and similar technologies to improve user experience and analyse usage patterns.

We may update this Privacy Statement from time to time. Updates will be posted on the Platform.

If you have any questions and concerns about privacy, contact the Data Protection Officer(DPO) via;